Education Outreach and Visitor Services Resource Assistant – ONSITE – National Forest System, Region 10, Tongass National Forest, Mendenhall Glacier Visitor Center

Start/End Dates: February 5, 2024 – September 30, 2024

Compensation: $650 per week + $1000 monthly for housing

Medical Insurance provided upon request

Application Due: November 15, 2023

The Resource Assistants Program seeks to engage ethnically and racially diverse young professionals in natural resource careers.

You must be:

  • a U.S. citizen or legal resident.
  • a college graduate (Associate or Higher)

Please Apply Here 

Position Description: 

A resource assistant based at the Mendenhall Glacier Visitor Center (MGVC) will be involved in a number of different facets of Visitor Services and Programs. During the summer season, this position will be working predominantly at the Visitor Center engaging with the public, as well as leading interpretive programs for the Forest and our partners, including the Discovery Southeast, and Central Council Tlingit and Haida. The busy summer season will see the RA engaging with hundreds of Forest Visitors weekly, informing them about recreation opportunities and more.

During the time the Visitor Center has reduced operating hours in February, the job duties are focused on educational outreach and youth engagement with the community and schools. During the busy summer season, the RA may develop and lead multiple different interpretive programs, including a wide range of topics like glaciers, natural ecology, geology, cultural history, local flora and fauna, and more. Interpretive programs could be campfire programs, guided hikes, or onboard narration on a boat or a train. They will also have the opportunity to receive and provide feedback to their peers.


  • Representing the Forest Service well. Providing excellent customer service. 
  • Assists with maintaining working relationships with partnership organizations by attending and coordinating a variety of educational outreach events and functions, giving informative talks, and asking for assistance which benefits all parties involved with a focus on communities and youth engagement in schools.
  • Communicates effectively with visitors and staff by writing or through interpretive activities that aid in implementing the visitor center’s outreach program. 
  • Developing and leading interpretive programs for the general public. These could be short 15-minute presentations at a campfire program or up to multiple-hour programs for interpretive partnerships on boats or trains. 
  • Work as part of a team, developing resources and sharing information with each other.



Major studies relevant to this position: Interpretation, Education, Resource Management

  • Excellent customer service.
  • Experience with interpretive programs and/or informal education (not required but beneficial).
  • Experience with Community and Youth Engagement (not required but beneficial).
  • Ability to remain flexible and adapt to a fast-paced and regularly changing work environment.
  • Ability to work independently as well as on a team.

Direct Hire Authority (DHA)

All RAP interns receive Direct Hire Authority (DHA) at the successful conclusion of their internship. DHA status enables an agency to hire, after public notice is given, any qualified applicant. A DHA expedites hiring by eliminating competitive rating and ranking, veterans’ preference, and “rule of three” procedures. For more information, please click HERE.

EEO Statement

Environment for the Americas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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